Braces Troubleshooting

(503) 246-6785

We understand it may take some time for patients to get used to any new appliance, so please feel to give our office a call if you have any questions or concerns.   There is always someone on call after hours and on the weekends to answer your questions.  Here are some troubleshooting tips:

Broken bracket 

Call our office right away!  We will schedule you an appointment to put the bracket back on. Even if you are coming in for your regular adjustment visit soon (even if it’s the same/next day!), it is very important to call our office and let us know so we can be prepared to have the right set up to repair the broken bracket. If the bracket has come off the wire, make sure to bring it in to your appointment.  If the bracket is still on the wire and is bothering you, you may use wax to cover the bracket until you come in to have it repaired.


Pokey wire 

Sometimes with teeth movement you may notice a wire getting long in the back.  Give us a call and we will get you in to clip the wire.  If you are unable to come in right away, you may use wax to cover the wire.  When you put the wax on, be sure to dry the area very well to ensure the wax sticking. 



If the expander comes loose, on one or both sides, please give our office a call right away to set up an appointment to glue it back in.  To avoid this, stay away from sticky foods (jolly ranchers, caramel, gum) and frozen things as these may cause the expander to become loose.  If you are having trouble turning it, we will gladly set up an appointment to review the instructions.


Elastics (Rubber bands) 

If you ever run out of rubber bands, please call our office and we can make sure to have them ready at the front desk to be picked up.  We can even mail them if you are unable to come in!  If you are ever unsure of how you are supposed to wear them, let us know and will show you how! Elastics are a crucial part of orthodontics and can determine the length of treatment time. So we want to make sure you are wearing them correctly and have plenty!



It may take a few nights of wearing the headgear to get used to it.  If you ever feel the headgear is too uncomfortable or it has bent, please call us and we will set up a time for you to come in so we can adjust it.  If the bands on the back teeth ever start to bother you, use wax to cover the check side.  Be sure to dry the area very well to ensure the wax will stay on.



Do not be surprised if it takes a couple weeks for your mouth/cheeks to get used to the Herbst.  Also, you may have a slight lisp the first couple days.  If ANY part of the Herbst comes loose or comes off, give our office a call right away and we will repair it.  If a screw comes off, please bring it with you to your appointment.  You may use wax if needed.



If one/both of your retainers gets lost, broken, or thrown away, call us right away!   We may need you to come in to take a new impression.  There is a charge for lost broken retainers.  Also, if you feel your retainer needs to be adjusted we will gladly do that for you for no cost.  

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